Skip to content
How do you gift an experience?
Printing off email confirmations and sticking them in an envelope to gift, is a thing of the past!
We offer a unique gifting experience where all our products are designed and made by our team.
Take a look at our shop to see how you can elevate your gift!
Subscribe to our emails to stay up to date with our expanding product range, styles, and designs for 2024.
Follow us on social media to stay in the loop with our expanding range.
POPULAR NOW
-
Father's Day Collection
Whether it's your dad or your grandad or whoever, we bet there's...
-
Birthday Collection
Discover our large range of birthday cards online here, from funny to...
We’ve compiled a handy list of questions that get asked regularly, so do have a look and see if there’s an answer for you in here. If not, you can always reach out to us via the contact us page.
FAQ
How does a DIY card work?
The blank DIY cards are designed for personalization at home. The pack includes all necessary equipment for this purpose. Please follow the provided application details. If you have any questions, refer to the product on the website for a comprehensive guide.
What makes them different from other greeting cards?
Our selection of cards provides a one-of-a-kind and enjoyable experience compared to traditional greeting cards. They are specifically crafted to transform special moments into unforgettable memories.
What are your products made from?
Our assortment of greeting cards guarantees a minimum thickness of 300gsm silk cardstock. It is FSC certified. To ensure the preservation of the foiled region, our foil versions are treated with a layer of velvet lamination.
Will you be adding more designs?
We have a continuous stream of new products in development, all of which undergo thorough testing before they are introduced to our shop. To keep up with these exciting releases, make sure to follow us on Facebook or Tik Tok.
Where do you ship to?
Our products are shipped to both domestic and international customers.
Do you accept returns?
You must request a return within 30 days of purchasing and the product needs to be unopened in its original packaging for it to be accepted. We will not refund any products that have been opened. The buyer will be responsible for return postage costs.
I need to contact you, how do I do this?
You can send an email to contact@tixdesignstudio.com or use the chat function on the website to contact us. We aim to respond to all messages within 24hours of receipt.
My item arrived damage, what should I do?
Photograph the damage and send them via email to contact@tixdesignstudio.com with your order number as the subject. We will investigate the problem and rectify it with you.
Will I get a customs charge?
We are a UK based business so all UK orders will not go through customs. However everywhere else will and I would advise to check if a charge is due before purchasing as we are not responsible for customs clearance charges.
Can you show my order being packed on TikTok?
We do get a high volume of requests to pack customers order on TikTok, whilst we do try and do as many as we can, it is not always possible to do them all.